How do I handle a question about past mistakes?
Let’s admit the truth. None of us is perfect. There are no perfect products. No system is perfect. No organization is perfect. So don’t pretend to be perfect or try to project an image of perfection to...
View ArticleShould I finish my presentation with “Thank You”?
Should I finish my presentation with “Thank You”? No. There is nothing wrong with saying “thank you” to your audience. But don’t end on those words because “thank you” is a weak close. The purpose of...
View ArticleWhere should I look when I am delivering a speech?
Where should I look when I am delivering a speech? You should look at the people to whom you are speaking. If you are speaking to an audience of one, that’s easy. If your audience is more than one...
View ArticleWhat is the most common mistake speakers make when presenting information?
What is the most common mistake speakers make when presenting information? I’ve asked this question of my audience over the past two decades and the answer is always the same. “Speakers deliver TOO...
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Should I thank the introducer?
Should I thank the introducer? It’s your turn to speak. The introducer just gave you a warm and flattering introduction. Should you thank the introducer for that introduction? No. Why? Three reasons: •...
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